PRIVACY POLICY
Effective Date: August 24, 2026
This Privacy Policy describes how 3 Board Girls LLC ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, book a rental, or use our stand-up paddleboard services within the United States.
1. Information We Collect
We collect information you provide directly to us when making a reservation, signing a safety waiver, or contacting us:
Contact Details: Name, email address, phone number, and physical billing address.
Payment Information: Credit/debit card numbers and billing details (processed securely through Stripe).
Booking Records: Rental dates, equipment details, emergency contact info, and signed liability waivers.
Technical Data: IP address, browser type, and basic usage data collected automatically via cookies when navigating our website.
We do not collect, track, or store any real-time location data or GPS coordinates.
2. How We Use Your Information
We use your personal data exclusively for operational and safety purposes:
Fulfilling rental reservations, processing payments, and managing security deposit holds.
Sending booking confirmations, weather alerts, equipment pickup details, or safety updates.
Maintaining required legal, insurance, and safety compliance records (such as liability waivers).
Sending occasional marketing promotions (only if you explicitly opt in).
3. How We Share Your Data
We do not sell, rent, or trade customer data. Information is shared only with trusted third-party providers strictly to run our rental operations:
Rental Platform: Booqable (manages software availability and reservation workflows).
Payment Processing: Stripe (handles tokenized billing transactions and payment security).
Insurance & Legal: Regulatory authorities or insurance carriers if required by law or in connection with a safety incident.
4. Data Security & Retention
Payment processing is handled via Stripe's encrypted systems—3 Board Girls LLC never stores full credit card details on our local devices. We retain customer records and signed waivers only as long as necessary to complete rental services, resolve disputes, and comply with state and federal legal requirements.
5. Scope & Your Rights
Our services are intended solely for customers residing and renting within the United States. You have the right to inspect, update, or request deletion of your personal contact information. You can opt out of marketing communications at any time by selecting the "Unsubscribe" link in our emails.
6. Contact Information
If you have questions about this Privacy Policy or your personal information, please reach out to us:
3 Board Girls LLC
Email: 3boardgirls@3boardgirls.com